ONE OF A KIND PERSONALIZED JEWELRY FEATURING YOUR PET
Customize this handmade Keychain with a picture of your special animal, make it special for anyone! This makes a wonderful gift for any occasion.
DESIGN PROCESS
Our talented designers will analyze your image to get prepared for the engraving process by drawing a perfect resemblance of your photo.
WORKMANSHIP
Your Custom Pet Gift is finely crafted, engraved and packaged in a cute gift box with a bow. You'll have a forever memory of furbaby!
Lead Time : 8-12 working days
Inclusions : Ben & Bart packaging box, personalized pet keychain, printed photo of your pet!
Methods of Payment
We accept the following modes of payment : Bank Transfer, Gcash, Paypal, LBC, Western Union, and Palawan Express
*payment details will be indicated upon checkout.
*shipping time excludes weekends and holidays
At checkout, we will provide you with the total shipping fee for your order, which will be based on your order's total weight.
For international shipping, please see shipping rates here.
Once shipped, you will receive the tracking number via email and the courier's tracking website so you can track the status of your shipment.
Shipping Policy
- Please be advised that payment is strictly non-refundable for any shipping delays.
- Shipping time may change without prior notice due to unforeseen circumstances.
- Some areas might be out of JRS' delivery area. For uncovered areas, this will be shipped to the nearest JRS branch for pick-up. We will send a text message in any case that your order falls under this category.
To maintain the quality of our products, we do not allow returns or exchange.
However, if you received a damaged or wrong item, we will replace it and shoulder any shipping costs that should incur. Please be advised that Ben & Bart will not be held liable for any damages on product packaging/gift wrapping/paper bag.
All orders are strictly non-refundable.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.